My Client, a prestigious commercial dealership with many branches is looking for a Telesales Executive to join their state of the art depot in Cardiff.
Objectives of the Telesales Executive:
To provide outbound telesales for the dealerships commercial van sales department.
To constantly deliver van sales leads to the sales executive team.
To provide a continuous professional and courteous manner at all time whilst representing the dealership.
The Telesales Executive will report to the Retail Van Sales Manager and Group Van Sales Manager.
Key responsibilities of the Telesales Executive:
·To provide an outbound telesales service for the van sales department
·To prospect and cold call new and existing customers
·Generate a minimum of 25 new customer van sales leads per week
·Effective use of the CRM database to contact existing / lapsed customers and record all contact details accurately
·Generate a minimum of 10 customer appointments per week
·Effectively distribute sales leads and customer appointments accordingly to the van sales team in conjunction with the RSM's
·Effective use of marketing data for prospecting new business
·Identify customer buying cycle; add to diary for follow up
·Follow up customer contacts in a timely manner
·To ensure effective follow up of any van sales campaigns
·Provide weekly reports on all activities undertaken
·To ensure that customer service excellence is portrayed in all customer contact
Key Performance Measures for the Telesales Executive:
·Lead generation - 25 per week
·Sales Executive appointments - 10 per week
·Accurate customer contact updating in CRM
The ideal Telesales Executive will have previous Telesales experience, motor industry knowledge would be an advantage but not essential.
You need to be dynamic, bubbly, enthusiastic, hungry, confident and communicate effectively on the phone.
The pay package for the ideal Telesales Executive will have a basic of £17500.00 per annum with an OTE of up to £35000.00 or more.
The working hours are Monday to Friday - 37.5 hours
To apply for this exciting Telesales Executive role in a great company then please contact Danica at Autoskills UK or alternatively forward your CV