Lookers plc Stockport, Greater Manchester
Used Car Sales Manager, Stockport Skoda Contract Type: Permanent Ref. req4702 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role You will be responsible for managing a dynamic and fast paced sales department at Stockport Skoda, focusing on achieving and exceeding sales targets whilst ensuring that each customer receives outstanding customer service. Your role is to maintain standards of performance of the sales team through effective coaching and performance management. You will recruit and select the sales team members in line with organisational and Lookers requirements. You will manage the mix and specification of new products based on sales trends, local markets intelligence and the allocation and production constraints. In addition to this, you will effectively manage the supply of used vehicles to achieve the brand and centre objectives. You will also maintain high customer satisfaction levels through understanding and adherence to customer satisfaction indicators within your centre. It is important that you maximise commercial opportunities through developing and implementing effective and consistent events and campaigns. You will monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted. About you Strong experience, gained from a similar role within branded car dealerships is essential The ability to draw the best performance from the people you manage and/or interact with, in a manner that builds relationships and team spirit Prioritises the need to have an understanding of the relevant consumer and local market influences Possesses energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand and ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service Experience of effectively analysing and interpreting all types of commercial data, in order to accurately diagnose and put in place appropriate solutions to ensure business success and growth Has the ability to anticipate and act proactively as well as responsively Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.