Lookers plc

  • uk

21 job(s) at Lookers plc

Lookers plc Stockport, Greater Manchester
18/01/2019
Full time
Trainee Sales Executive, Stockport KIA Contract Type: Permanent Ref. req4290 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive a salary in year 1 of £25,000 along with a company car. Upon qualifying in year 2 you will go onto our standard Sales Executive pay plan and join our excellent commission structure where your realistic OTE will be around £40k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! If successful at this stage you need to be available to attend our Assessment day on the 7th February in Manchester! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
17/01/2019
Full time
Trainee Sales Executive, Stockport KIA Contract Type: Permanent Ref. req4290 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive a salary in year 1 of £25,000 along with a company car. Upon qualifying in year 2 you will go onto our standard Sales Executive pay plan and join our excellent commission structure where your realistic OTE will be around £40k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! If successful at this stage you need to be available to attend our Assessment day on the 7th February in Manchester! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
15/01/2019
Full time
Business Manager, Stockport KIA Contract Type: Permanent Ref. req4422 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Your role as Business Manager based at Stockport Kia will be to support the Sales Team to identify, based on individual customers suitability and requirements, appropriate vehicle, funding and additional products if required. You will ensure the sales process is fully compliant whilst meeting agreed profitability targets and providing customers with a premium service throughout. Your Responsibilities: Responsible for building and presenting deals to the customer following qualification from the Sales Team Understanding all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale Naturally building rapport with customers quickly and easily and able to treat customers fairly Monitoring finance performance against budget; identifying and addressing shortfalls Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis Working with management to coach and develop the skills of the team to achieve business objectives. Qualifying customer's demands and needs so the customer can choose the most appropriate product (s) for them Logging all activity to monitor performance, measure outcomes and provide regular feedback to the General Manager What we're looking for: Previous management experience gained from within the automotive industry is essential Excellent relationship building, customer facing and negotiating skills. Proven track record in successfully coaching developing people Organised; can manage conflicting demands Honest, respectful with strong sense of integrity Reliable; meets deadlines without compromising the quality of work A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
15/01/2019
Full time
Sales Executive, Stockport KIA Contract Type: Permanent Ref. req4423 Excellent earning potential up to £45k OTE Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Stockport Kia as a Sales Executive, means you will support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. The Role: Meeting and exceeding objectives, achieving maximum profitability on sales by selling vehicles and promoting finance, insurance and accessory products. Providing exceptional customer service throughout the sales process so all customer expectations are met if not exceeded. Naturally building a rapport with customers to identify and anticipate needs, and proactively promoting suitable vehicle features and benefits. Processing all required paperwork in an accurate and timely manner. Developing and maintaining a working knowledge of the motor industry, new models and recent improvements/ news. What you'll need: Warm and engaging personality with strong negotiating and closing skills Previous sales experience is essential (preferably from the motor industry) Experience of working within an FCA regulated environment using retail sales skills is essential Enthusiasm to exceed monthly sales objectives Friendly and professional manner Smart personal appearance Team-player A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Newcastle upon Tyne, Tyne and Wear
11/01/2019
Full time
Vehicle Technician / Mechanic / Kia, Newcastle KIA Contract Type: Permanent Ref. req3906 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Newcastle Kia as a Vehicle Technician / Mechanic will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. As a Mechanic you are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. Our Vehicle Technicians will carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. Kia Technicians will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles. You must have an NVQ level 3 in Light Vehicle Maintenance and Repair. Are you looking for a new challenge? Do you want to join a great aftersales team at Kia? Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Newcastle upon Tyne, Tyne and Wear
10/01/2019
Full time
Vehicle Technician / Mechanic / Volkswagen Commercial Vehicles, VW Commercial Newcastle Contract Type: Permanent Ref. req3967 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Volkswagen Commercial Vehicles in Newcastle as a Vehicle Technician / Mechanic will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. As a Mechanic you are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. Our Vehicle Technicians will carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. Volkswagen Technicians will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles. You must have an NVQ level 3 in Light Vehicle Maintenance and Repair. Are you looking for a new challenge? Do you want to join a great aftersales team at Volkswagen? Interested? Please click the Apply Now button Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Newcastle upon Tyne, Tyne and Wear
09/01/2019
Full time
Sales Executive, Newcastle KIA Contract Type: Permanent Ref. req4359 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Newcastle Kia as a Sales Executive, means you will support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. The Role: Meeting and exceeding objectives, achieving maximum profitability on sales by selling vehicles and promoting finance, insurance and accessory products. Providing exceptional customer service throughout the sales process so all customer expectations are met if not exceeded. Naturally building a rapport with customers to identify and anticipate needs, and proactively promoting suitable vehicle features and benefits. Processing all required paperwork in an accurate and timely manner. Developing and maintaining a working knowledge of the motor industry, new models and recent improvements/ news. What you'll need: Warm and engaging personality with strong negotiating and closing skills Previous sales experience is essential (preferably from the motor industry) Experience of working within an FCA regulated environment using retail sales skills is essential Enthusiasm to exceed monthly sales objectives Friendly and professional manner Smart personal appearance Team-player A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Newcastle upon Tyne, Tyne and Wear
07/01/2019
Full time
Trainee Sales Executive, Volkswagen Newcastle, Silverlink Contract Type: Permanent Ref. req4347 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive a salary in year 1 of £25,000 along with a company car. Upon qualifying in year 2 you will go onto our standard Sales Executive pay plan and join our excellent commission structure where your realistic OTE will be around £40k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Manchester, Greater Manchester
07/01/2019
Full time
New and Used Sales Executive, Manchester SEAT Contract Type: Permanent Ref. req4344 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Manchester SEAT as a New/Used Car Sales Executive, means you will support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. The Role: Meeting and exceeding objectives, achieving maximum profitability on sales by selling vehicles and promoting finance, insurance and accessory products. Providing exceptional customer service throughout the sales process so all customer expectations are met if not exceeded. Naturally building a rapport with customers to identify and anticipate needs, and proactively promoting suitable vehicle features and benefits. Processing all required paperwork in an accurate and timely manner. Developing and maintaining a working knowledge of the motor industry, new models and recent improvements/ news. What you'll need: Warm and engaging personality with strong negotiating and closing skills Previous sales experience is essential (preferably from the motor industry) Experience of working within an FCA regulated environment using retail sales skills is essential Enthusiasm to exceed monthly sales objectives Friendly and professional manner Smart personal appearance Team-player A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
07/01/2019
Full time
Business Manager, Stockport SEAT Contract Type: Permanent Ref. req4348 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Your role as Business Manager based at Stockport SEAT will be to support the Sales Team to identify, based on individual customers suitability and requirements, appropriate vehicle, funding and additional products if required. You will ensure the sales process is fully compliant whilst meeting agreed profitability targets and providing customers with a premium service throughout. Your Responsibilities: Responsible for building and presenting deals to the customer following qualification from the Sales Team Understanding all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale Naturally building rapport with customers quickly and easily and able to treat customers fairly Monitoring finance performance against budget; identifying and addressing shortfalls Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis Working with management to coach and develop the skills of the team to achieve business objectives. Qualifying customer's demands and needs so the customer can choose the most appropriate product (s) for them Logging all activity to monitor performance, measure outcomes and provide regular feedback to the General Manager What we're looking for: Previous management experience gained from within the automotive industry is essential Excellent relationship building, customer facing and negotiating skills. Proven track record in successfully coaching developing people Organised; can manage conflicting demands Honest, respectful with strong sense of integrity Reliable; meets deadlines without compromising the quality of work A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Blackburn, Lancashire
04/01/2019
Full time
Vehicle Technician / Mechanic / Volkswagen, Volkswagen Blackburn Contract Type: Permanent Ref. req4349 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Volkswagen Blackburn as a Vehicle Technician / Mechanic will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. As a Mechanic you are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. Our Vehicle Technicians will carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. Volkswagen Technicians will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles. You must have an NVQ level 3 in Light Vehicle Maintenance and Repair. Are you looking for a new challenge? Do you want to join a great aftersales team at Volkswagen? Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Blackburn, Lancashire
04/01/2019
Full time
Parts Advisor, Volkswagen Blackburn Contract Type: Permanent Ref. req4096 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Your role as a Parts Advisor based at our busy site at Blackburn Volkswagen will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times. Key Responsibilities: Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day Complete all administrative functions in an accurate and timely manner Achieves sales by promoting parts and associated promotions to potential customers Communicate and logs any discrepancies of stock with the Parts Manager Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information Communicate and work closely with other departments and as part of the parts team What we're looking for: Must have previous parts advisor experience Works together with colleagues to support the achievement of increased profit and sales Committed to achieving excellent customer relations and ensuring that customer's expectations are met if not exceeded Excellent verbal and written skills and will excel in both telesales and customer facing roles. Demonstrates meticulous attention to detail and accurate record-keeping Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
04/01/2019
Full time
Aftersales Booking Advisor, VWG Business Development Centre Contract Type: Permanent Ref. req4321 Basic salary £16,500 plus uncapped commission Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role As an Aftersales Booking Advisor your role will be to liaise with customers over the phone to answer enquiries, book Services/MOT's and suggest suitable aftercare products to customers. This is a target driven customer service based role offering a competitive salary plus uncapped commission. Your responsibilities: Responding positively to inbound customer telephone enquiries relating to service and repairs Establishing customers drop off and collection requirements or arranging alternative transport where necessary Ensuring service bookings and appointments are managed efficiently and meet set manufacturer criteria Upsell additional products to customers, such as Service Club membership, seasonal products and branded extras Answering customers' questions regarding problems, services, and repairs in a manner that is easily understood and without excessive jargon Liaising with divisional retailers daily to ensure a flawless customer experience Contact customers to discuss and book their service and MOT, and any outstanding campaigns Developing knowledge of motor industry, new models and recent improvements through technical bulletins and training courses About you: Excellent communication, customer service and IT skills Target driven and motivated Confidently when handling conflicting demands Friendly and professional Team player Systematic and organised Computer literate Strong excel knowledge and experience in a similar role is desirable Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Manchester, Greater Manchester
04/01/2019
Full time
Service Advisor, Manchester SEAT Contract Type: Permanent Ref. req4320 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role We are looking for an experienced Service Advisor to join us at Manchester SEAT. This is a fast paced and busy role where you'll take responsibility for your customers, acting as the main point of contact and offering support and guidance whenever they visit us to get their car serviced, or when they need help or advice with the up keep of their vehicle. Our aftersales service team really are at the heart of ensuring our world class service is delivered so it's crucial we acknowledge our customers, respond quickly and aim to get the service right first time and every time. What We're Looking For: Experience gained from within the motor trade is essential and from a similar role is desirable A confident user of computers and a working knowledge and understanding of Kerridge / ADP software is also essential Administration experience and the ability to work well under pressure, handle conflicting demands, and schedule work appropriately Excellent communication skills and the ability to build rapport and develop and maintain strong working relationships Create a relaxed and stress free environment for customers whilst contributing to a happy, positive working and team environment. A flexible approach to time-keeping so customer satisfaction can always be ensured. Has an honest, respectful and diligent approach to work with a strong sense of integrity Systematic and organised; pays attention to the finer details. A full and valid UK driving licence is essential Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
04/01/2019
Part time
Receptionist / Showroom Host, Stockport Skoda Contract Type: Permanent Ref. req4325 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role As a growing business we are now looking for a talented person to join us as an Receptionist at Stockport Skoda. This is a fast paced, busy role where you'll be the main point of contact for our customers whilst providing some administration support to the centre. Professionally representing the brand in a warm, friendly and welcoming manner you'll ensure our customers are directed to the right person and offer support and guidance where you can. Hours of work: Thursday and Friday - 8am - 6pm Saturday - 8.30am - 5pm Sunday - 10.30am - 4.30pm You will be someone who has pride in high standards to keep our showroom tidy and welcoming at all times. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. Experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important. This is the perfect opportunity for someone who loves working as part of a friendly team, is truly focused on delivering an exceptional customer experience and has the ability to turn sometimes challenging situations into positive experiences. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Guildford, Surrey
04/01/2019
Full time
Vehicle Technician / Mechanic / Volkswagen, Volkswagen Guildford Contract Type: Permanent Ref. req4322 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Guildford Volkswagen as a Vehicle Technician / Mechanic will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. As a Mechanic you are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. Our Vehicle Technicians will carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. Volkswagen Technicians will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles. You must have an NVQ level 3 in Light Vehicle Maintenance and Repair. Are you looking for a new challenge? Do you want to join a great aftersales team at Volkswagen? Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
03/01/2019
Full time
Trainee Sales Executive, Stockport Skoda Contract Type: Permanent Ref. req4291 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive a salary in year 1 of £25,000 along with a company car. Upon qualifying in year 2 you will go onto our standard Sales Executive pay plan and join our excellent commission structure where your realistic OTE will be around £40k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! If successful at this stage you need to be available to attend our Assessment day on the 7th February in Manchester! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Blackburn, Lancashire
03/01/2019
Full time
Trainee Sales Executive, Volkswagen Blackburn Contract Type: Permanent Ref. req4312 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive a salary in year 1 of £25,000 along with a company car. Upon qualifying in year 2 you will go onto our standard Sales Executive pay plan and join our excellent commission structure where your realistic OTE will be around £40k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! If successful at this stage you need to be available to attend our Assessment day on the 7th February in Manchester! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Blackpool, Lancashire
03/01/2019
Full time
Trainee Sales Executive, Volkswagen Blackpool Contract Type: Permanent Ref. req4292 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive a salary in year 1 of £25,000 along with a company car. Upon qualifying in year 2 you will go onto our standard Sales Executive pay plan and join our excellent commission structure where your realistic OTE will be around £40k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! If successful at this stage you need to be available to attend our Assessment day on the 7th February in Manchester! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Manchester, Greater Manchester
03/01/2019
Full time
Trainee Sales Executive, Manchester Skoda Contract Type: Permanent Ref. req4287 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive a salary in year 1 of £25,000 along with a company car. Upon qualifying in year 2 you will go onto our standard Sales Executive pay plan and join our excellent commission structure where your realistic OTE will be around £40k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! If successful at this stage you need to be available to attend our Assessment day on the 7th February in Manchester! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.