Lookers plc

  • uk

10 job(s) at Lookers plc

Lookers plc Newcastle upon Tyne, Tyne and Wear
19/09/2018
Full time
Parts Advisor, Newcastle Skoda, Newcastle Skoda (Railway St) Contract Type: Permanent Ref. req3504 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role We are looking for enthusiastic candidates looking to develop their skills and build a career in the Parts department within our busy site at Newcastle Skoda. As a Parts Advisor you will be provided with all the right training to enable you to take ownership of all our parts orders, ensuring they are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also be able to ensure that all company policies and procedures are adhered to at all times. Key Responsibilities of our Parts Advisors: · Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day · Complete all administrative functions in an accurate and timely manner · Achieves sales by promoting parts and associated promotions to potential customers · Communicate and logs any discrepancies of stock with the Parts Manager · Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information · Communicate and work closely with other departments and as part of the parts team What we're looking for: · Must have a desire to build a career within the Parts side of the motor industry · Excellent verbal and written skills and willing to put in the time and effort required to meet company standards · Committed to achieving excellent customer relations and ensuring that customer's expectations are met if not exceeded · Demonstrates meticulous attention to detail and accurate record-keeping Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Newcastle upon Tyne, Tyne and Wear
19/09/2018
Full time
Brand Digital Marketing Executive, Volkswagen Group Division Contract Type: Permanent Ref. req2662 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role The Brand Digital Marketing Executive is responsible for the development and delivery of the digital marketing strategy for the Volkswagen Group division to maximise brand revenue and margin through effective digital marketing planning and execution. This role requires a creative and modern digital marketing professional to help deliver our digital strategy to become the leading automotive retailer in the UK. The Volkswagen Group division includes the following brands - Volkswagen passenger cars, Volkswagen commercial vehicles, Skoda, SEAT & Kia with 31 sites throughout the UK. The role is based from our office in Newcastle overlooking the River Tyne. Key responsibilities include: · Liaising and networking with a range of stakeholders including dealerships, marketing colleagues, suppliers and manufacturers; · Develop a thorough understanding of the manufacturer brands to maximise their potential within the Lookers portfolio; · Develop a digital marketing plan for franchise brands and post campaign analysis; · Act as highly informed internal customer for marketing services, including, website management, including the updating new quarter offers, social media and market research (develop customer insight and understand competition) · Build good networks with all internal marketing resources: design team, data team, CRM manager, event & PR manager to design and deliver consistent and cohesive digital content across all channels within budgets agreed with the Brand Manager; · Act as source for VW Group of information including best practice and adherence to Corporate Identity; · Manage the production of digital marketing materials, including EDMs, Turtl brochures, Social Media channels, SEO, and PPC; · Closely liaise with data team to maintain and update the customer database as a marketing asset; · Support the Brand Marketing Manager and the Team in presenting regular digital reports to sales teams, senior management and manufacturers; What we're looking for: The ideal candidate will be able to demonstrate experience in digital marketing and customer communications. Whilst experience within automotive retail is preferred, candidates who can demonstrate an understanding of the sector and an ability to apply other sector experience are welcome to apply, with degree or equivalent. Candidates must be able to demonstrate continuous professional development in digital marketing & communications and their understanding of a changing consumer marketplace. · Self-motivated, results-driven and proactive · Excellent interpersonal skills with the ability to build good relationships at all levels · Ability to work well under pressure, managing several projects simultaneously · Adaptability. Committed to sometimes working outside of regular hours and weekends and travel throughout the UK Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Darlington, County Durham
18/09/2018
Full time
Trainee Service Advisor, Volkswagen Darlington Contract Type: Permanent Ref. req3555 Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role We are looking for a Trainee Service Advisor to join us at Volkswagen Darlington. This is a fast paced and busy role where you'll learn to take responsibility for your customers, acting as the main point of contact and offering support and guidance whenever they visit us to get their car serviced, or when they need help or advice with the up keep of their vehicle. Our aftersales service team really are at the heart of ensuring our world class service is delivered so it's crucial we acknowledge our customers, respond quickly and aim to get the service right first time and every time. What we're looking for: · A positive attitude towards learning and developing into a Service Advisor role · A confident user of computers · Administration experience and the ability to work well under pressure, handle conflicting demands, and schedule work appropriately · Excellent communication skills and the ability to build rapport and develop and maintain strong working relationships · An honest, respectful and diligent approach to work with a strong sense of integrity · Systematic and organised; pays attention to the finer details · A full and valid UK driving licence is essential Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Preston, Lancashire
07/09/2018
Full time
Vehicle Technician / Mechanic / Volkswagen, Volkswagen Preston Contract Type: Permanent Ref. req3423 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Volkswagen Preston as a Vehicle Technician / Mechanic will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. As a Mechanic you are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. Our Vehicle Technicians will carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. Volkswagen Technicians will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles. You must have an NVQ level 3 in Light Vehicle Maintenance and Repair. Are you looking for a new challenge? Do you want to join a great aftersales team at Volkswagen? Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Newcastle upon Tyne, Tyne and Wear
07/09/2018
Full time
Vehicle Technician / Mechanic / Volkswagen, Volkswagen Newcastle, Silverlink Contract Type: Permanent Ref. req3443 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Volkswagen Silverlink as a Vehicle Technician / Mechanic will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. As a Mechanic you are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. Our Vehicle Technicians will carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. Volkswagen Technicians will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles. You must have an NVQ level 3 in Light Vehicle Maintenance and Repair. Are you looking for a new challenge? Do you want to join a great aftersales team at Volkswagen? Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
05/09/2018
Full time
Sales Advisor, VWG Business Development Centre Contract Type: Permanent Ref. req3155 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Our customers love their motor vehicles and it will be your job to understand the needs of current and potential customers and interpret that in to a solution to help them purchase the right vehicle. You will become an expert on our product range and with this knowledge you will provide the highest level of customer service to ensure customer expectations are met and exceeded. Full product and process training will be provided to successful candidates. At Lookers we aim to lead the way in modern motor retailing through excellent customer care and achieving 'Customers for Life'. We recognise that our employees are key to achieving this and that we need to provide an enjoyable and positive working environment to ensure our sales specialists are knowledgeable and always happy to help. As part of this we strive to achieve a pressure free environment for our Sales Executives to ensure the focus is on providing the right service to all of our customers. Job responsibilities: · Convert our digital and verbal inbound sales leads into physical showroom visits or on-line sales. Providing exceptional customer service whilst promoting finance, insurance and accessory products to suit the customer's needs. · You will be interacting with customers through both voice and digital channels. This requires a high standard and attention to detail. Strong written and verbal skills are essential. · Build rapport with our customers to anticipate needs whilst proactively promoting suitable vehicle features and benefits. · Become a brand advocate and knowledge expert for SEAT, Skoda, Kia and Volkswagen. Keep up to date with industry news and developments. · Always working in a way which promotes our company values; Nice, Informative, Caring, Enthusiastic, and Responsive. What we're looking for: · World Class communication skills - high level of accuracy in written communication and excellent verbal communication skills and natural flair for sales. · A self-motivated person, driven by earning potential. · Pride in delivering a noticeably superior standard of customer service through our modern retailing experience. · Proven track record of sustained success in a sales environment. Previous motor trade not essential. · Can adapt to a fast paced constantly changing environment. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Preston, Lancashire
28/08/2018
Part time
Part Time Sales Administrator, Volkswagen Preston Contract Type: Permanent Ref. req3264 Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Volkswagen Preston are looking to recruit an experienced Sales Administrator to join their busy dealership to support with the day to day running of their operations department to provide high quality administration and support to the sales executives. We are looking for someone to join us on a part time basis working 25 hours Monday to Friday between 9:00am and 2:00pm. You will be someone who takes pride in high standards, has experience working in an administration role within the car sales industry and the ability to deal with a variety of responsibilities. You will have strong organisation skills which will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. This is the perfect opportunity for someone who loves working as part of a friendly team and wants to develop a career in the motor industry. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
24/08/2018
Full time
Sales Controller / Business Manager, Stockport Skoda Contract Type: Permanent Ref. req3301 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Your role as Business Manager / Sales Controller based at Stockport Skoda will be to support the Sales Team to identify, based on individual customers suitability and requirements, appropriate vehicle, funding and additional products if required. You will ensure the sales process is fully compliant whilst meeting agreed profitability targets and providing customers with a premium service throughout. Your Responsibilities: · Responsible for building and presenting deals to the customer following qualification from the Sales Team · Understanding all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale · Naturally building rapport with customers quickly and easily and able to treat customers fairly · Monitoring finance performance against budget; identifying and addressing shortfalls · Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis · Working with management to coach and develop the skills of the team to achieve business objectives. · Qualifying customer's demands and needs so the customer can choose the most appropriate product (s) for them · Logging all activity to monitor performance, measure outcomes and provide regular feedback to the General Manager What we're looking for: · Previous management experience gained from within the automotive industry is essential · Excellent relationship building, customer facing and negotiating skills. · Proven track record in successfully coaching developing people · Organised; can manage conflicting demands · Honest, respectful with strong sense of integrity · Reliable; meets deadlines without compromising the quality of work · A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Blackburn, Lancashire
24/08/2018
Full time
Panel Beater / Technician, Volkswagen Blackburn Contract Type: Permanent Ref. req3329 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role As a Panel Technician at Volkswagen Blackburn you will be responsible for carrying out professional and cost-effective vehicle panel repairs on vehicles and replacements ensuring high quality standards are met and that customer satisfaction remains a priority. Duties and Responsibilities: · Removing damaged panels and repairing damaged chassis and panels · Maintaining logs of work carried out and informing the estimator of any additional work required · Maintaining a high quality of work in body metal preparation, repairs and replacements · Provide detailed verbal and/or written reports on methodology of work completed to internal and external auditors on a daily basis, seeking clarity on specific vehicle repair methodology when required · Create a trust-based relationship between customer and company Skills and Experience Required: · Understanding of and adherence to Health & Safety legislation including COSHH requirements · An organised, systematic and resilient approach to work · Ability to works efficiently within manufacturers' time allowances · Must be able to demonstrate a strong attention to detail · Great communication skills and team player · Previous experience in using up to date repair equipment, repair methods and body repair techniques · A working knowledge of automotive systems and the specific materials required for the repair process. · Honest and diligent approach to work with the ability to meet deadlines without compromising quality of work. · Must have completed a Panel technician modern apprenticeship or equivalent · A full and valid UK driving licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
24/08/2018
Full time
Sales Executive, Stockport Skoda Contract Type: Permanent Ref. req3331 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Skoda Stockport as a Sales Executive, means you will support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. The Role: · Meeting and exceeding objectives, achieving maximum profitability on sales by selling vehicles and promoting finance, insurance and accessory products. · Providing exceptional customer service throughout the sales process so all customer expectations are met if not exceeded. · Naturally building a rapport with customers to identify and anticipate needs, and proactively promoting suitable vehicle features and benefits. · Processing all required paperwork in an accurate and timely manner. · Developing and maintaining a working knowledge of the motor industry, new models and recent improvements/ news. What you'll need: · Warm and engaging personality with strong negotiating and closing skills · Previous sales experience is essential (preferably from the motor industry) · Experience of working within an FCA regulated environment using retail sales skills is essential · Enthusiasm to exceed monthly sales objectives · Friendly and professional manner · Smart personal appearance · Team-player · A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.