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Senior Implementation Manager

£28,000 - £35,000 yearly
  • Concept Information Technology
  • Birmingham, West Midlands
  • 10/01/2019
Full time Information Technology

Job Description

Senior Implementation Engineer

Salary - £28,000 - £35,000

Concept Resourcing are working with a global IT Solutions Provider based in Birmingham, who are looking to add a senior implementation engineer to their expanding team. The role will involve over the phone and remote support.

This is a great opportunity for candidates to work for a growing MSP who will expose you to new technologies and put you forward for certifications. There will also be plenty of options to progress your role either.

Key responsibilities:

  • Provide expert installation, design and support solutions for customers across the UK
  • Essential to meet the SLA's and quality standards set in place
  • Take ownership and support for all tickets escalated
  • Remotely fixing problems

Experience with some of the below is necessary but you will gain exposure to new technologies in the role.

  • Server Virtualisation (e.g. vSphere/Hyper-V)
  • Windows Server 2003 - 2016 & Active Directory
  • Storage - SAN's (e.g. NetApp FAS, HP MSA/Lefthand, Dell Compellent/Unity)
  • Switch configuration (HP/Cisco/Dell) - L2, L3, VLAN's, LAGs / Trunking, Spanning Tree
  • Next Generation Firewalls (e.g. Dell SonicWALL, Cisco, Checkpoint, ISA, TMG, etc) - IPSEC

Other Desirable Skills

  • VDI - VMWare Horizon View, Citrix XenDesktop
  • 2FA (Pin Safe - Swivel, Vasco, RSA)
  • Thin Client Configuration
  • IPv6
  • Scipting (e.g. PowerShell, cmd, bash)
  • Cloud Infrastructure configuration and deployments (e.g. Azure)

Salary on offer is £28,000 - £35,000

Looking to move ASAP so please send me your latest CV and I will call you to discuss further

Luke Hemmings - IT Recruitment Consultant - -01384 245 864

Key Words:

IT Helpdesk Analyst - 1st/2nd line - Ticketing System - IT Hardware - Desktop - Networking