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Customer Care Administrator

  • Fresh Jobs
  • Sheffield
  • 11/02/2019
Full time

Job Description


Financial Services - Customer Service Administrator - Sheffield City Centre - £23,000 - Start ASAP

Your new company
Your new company is providing finance and support for start up businesses. Due to the notable success and continued growth of the team in their London office, they are creating a brand-new division in Sheffield. This is an incredible opportunity for someone who is looking for an opportunity to develop their career and to join a newly formed team in an already thriving business.

Your new role
Looking for a Customer Care Administrator who has experience in a customer service and team administrator role. You will build and maintain effective relationships with a range of key stakeholders, including their Customers, the Business Advisor team, Product Team and many others.

You will review initial loan application submissions to ensure that all required documentation and information is provided. You will act as the 'owner' of the team phone line and email inbox; managing general customer enquiries and develop and maintain a strong knowledge of products and operations.

What you'll need to succeed
In order to be successful in this position, the company are looking for excellent communication skills, strong attention to detail and commitment to high quality standards and someone who is comfortable working with numbers and managing multiple systems. A strong knowledge of Microsoft Excel and PowerPoint is required.

What you'll get in return
You will receive a highly competitive salary of £23,000, working days are Monday until Friday, working hours are flexible, core hours are 10am until 2pm. 37 hours/week. 30 days holiday, pension scheme (employer contributions 8%), life assurance, performance related bonus and child care vouchers.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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