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Concierge

  • Fresh Jobs
  • Coventry
  • 11/02/2019
Full time

Job Description

Summary

The main purpose of the role is to work as part of a team and use initiative to complete concierge duties to a set standard. Follow instructions from your Site Managers, ensuring the correct company policy and procedures are upheld at all times.

You will also:

  • To ensure client and visitors are greeted professionally and shown to the conference room that they have booked.
  • Give assistance if required throughout their meeting.
  • Use of a computer for all conference room bookings.
  • Answer the telephone politely as required.
  • To assist with the Online screen sharing and video conferencing.
  • Assist on a daily basis - ensuring that the rooms are in order to communicate via telepresence, the rooms need to be converted into a special telepresence rooms with life-size screens, cameras, microphones and computers.
  • To complete various cleaning tasks such as sweeping, hoovering, dusting, polishing, dealing with chairs around conference tables, cleaning of fabric on chairs and any other tasks requested by your line manager/supervisor if required.
  • To be trained on all cleaning equipment set by your daily tasks.
  • Ensure all meeting rooms and service areas are cleaned and well maintained to the highest standard set within the contract.

To succeed in this role you will need:

  • NVQ Level 1 Cleaning - desirable but not essential
  • Previous experience of working in the cleaning industry advantageous but not essential
  • Basic computer skills required
  • Communication skills
  • Reliable, efficient, helpful and professional at all times
  • The ability to organise oneself and ones work so that duties are completed all times
  • Clear telephone manner, polite and confident.
  • Customer focused
  • Good standard of English

You would be based at JLR Whitley but will be able to cover the Concierge suite at JLR Gaydon also, driving/transport would be preferred but there is free inter-site transport.

The OCS Group is one of the UK's leading providers of facilities management and property support services.