Search Consultancy LTD
Summary Customer Service Advisor Preston Salary starting £16,010 No call centre expereince required Hours: Monday to Friday - 37 hours This is a fantastic opportunity for a driven individual looking to take a step in to customer service. Due to rapid business growth in the business my client is looking for someone who has excellent communication skills, accompanied by a strong work ethic and a passion for delivering service excellence. Job Responsibilities: Ensure calls and written communication are handled efficient and effectively Correspond with policy holders, clients & brokers Be vigilant around fraud indicators and manage risk Understand and implement all standards relating to "Treating Customers Fairly" Work cohesively in a team environment Always strive to deliver service excellence Complete new claim assessments via outbound & inbound contact Preferred Skills: Excellent communication skills both verbal & written A passion for customer service Be proactive & motivated Problem solving skills Computer literate If you are looking to join a growing company with the opportunity to progress and develop your career then this could be the right role for you. If you are interested in applying then submit your CV by applying online or email [email protected] Keywords: customer service; claims; insurance; call centre; claims handler; customer care; inbound; Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.