Square One Resources City of London, London
Digital Service Designer required at a global consultancy for a 6 month contract in East Central London. Key Responsibilities/Duties - Analyse failure within services and identify root causes for that failure - Identify opportunities for cost reduction and improvement within an existing service - Understand user needs and identify where separate interactions with government should act as one service that meet that need - Arrange these separate interactions into rational user journeys within that service - Create and rapidly iterate service prototypes - Identify and design new cross government service patterns and standards - Mapping current service journeys and creating blueprints for improved and/or new services Key skills required - Be able to sketch and prototype on paper and in HTML - Be able to work quickly in an agile environment - Be able to explain ideas in a way that other people understand - Explain design decisions and be able to represent a service at a service assessment - Assess a service and give constructive feedback If you are interested in this opportunity, please apply now with your updated CV in word/PDF format. Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally: Please see our website for our full diversity statement.